Shipping Policy

1. Order Processing Time

Orders are processed within 1–3 business days after payment confirmation.

2. Shipping Destinations

We currently ship to:

  • Australia

  • United States

  • Canada

  • Europe

  • Selected international destinations

3. Estimated Delivery Time
  • Australia: 5–10 business days

  • International orders: 7–20 business days
    Delivery times are estimates and may vary due to customs, holidays, or carrier delays.

4. Shipping Costs

Shipping fees are calculated at checkout based on destination and order value.

5. Tracking Information

Once your order is shipped, a tracking number will be sent to your email. Tracking updates may take 24–72 hours to appear.

6. Customs & Duties

Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

7. Incorrect Address / Failed Delivery

Please ensure your shipping address is correct. We are not responsible for delays or losses caused by incorrect or incomplete addresses.